Scheduled Maintenance - Communications Platforms
Scheduled Maintenance Report for Higher Logic Platform
Completed
The scheduled maintenance has been completed.
Posted May 21, 2022 - 03:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2022 - 23:01 EDT
Scheduled
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.

Products Affected: Higher Logic Informz and Real Magnet (IZ-US, IZ-Canada, RM)
Posted Dec 01, 2021 - 14:24 EST
This scheduled maintenance affected: Communications Enterprise (Real Magnet) (APIs/Integration, Features (Campaigns/Landing Pages/Web Tracking), Groups, Non-Campaign Mailings, Reports, Social, Tracking (Opens/Clicks/Writebacks)) and Communications Professional (Informz) (APIs/Integration, Features (Campaigns/Landing Pages/Web Tracking), Groups (Upload/Target Groups), Legacy Mailings (MD1/Quickmail/Snag/Txnal/Email on Acid), Mailing Issues (MD2/Images), Module Issues (Voting, Events, Surveys), Reports, Tracking (Opens/Clicks/Writebacks)).