All Systems Operational
Community
Operational
Marketing Enterprise (Real Magnet)
Operational
Marketing Professional (Informz)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance – Higher Logic Online Community Oct 17, 2026 22:00-22:30 EDT
We will perform maintenance on select Online Community database servers on Saturday, October 17, from 10:00–10:30 PM ET to address memory constraints affecting backup processing.
Any service impact is expected to be brief and isolated to a subset of customers. Affected community sites may experience 5–10 minutes of downtime during this window.
Thank you for your understanding and support.
Posted on Oct 14, 2026 - 19:19 EDT
Any service impact is expected to be brief and isolated to a subset of customers. Affected community sites may experience 5–10 minutes of downtime during this window.
Thank you for your understanding and support.
Posted on Oct 14, 2026 - 19:19 EDT
Scheduled Maintenance - Thrive Platforms Nov 20, 2026 23:00 - Nov 21, 2026 03:00 EST
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.
Posted on Dec 23, 2025 - 09:13 EST
Posted on Dec 23, 2025 - 09:13 EST