All Systems Operational
CommE (Real Magnet) Operational
APIs/Integration Operational
Features (Campaigns/Landing Pages/Web Tracking) Operational
Groups Operational
Non-Campaign Mailings Operational
Reports Operational
Social Operational
Tracking (Opens/Clicks/Writebacks) Operational
CommP (Informz) Operational
APIs/Integration Operational
Features (Campaigns/Landing Pages/Web Tracking) Operational
Groups (Upload/Target Groups) Operational
Legacy Mailings (MD1/Quickmail/Snag/Txnal/Email on Acid) Operational
Mailing Issues (MD2/Images) Operational
Module Issues (Voting, Events, Surveys) Operational
Reports Operational
Tracking (Opens/Clicks/Writebacks) Operational
Online Community Operational
Admin Operational
CMS/Page Designer/Microsites Operational
Digests/Mail/Automation Rules Operational
External Activities/Activity Sync Operational
Reports Operational
Search Operational
Web API Operational
Website (General) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 26, 2020
Resolved - This incident has been resolved.
Oct 26, 17:52 EDT
Monitoring - As of 4:43 PM ET YourMembership confirms that the issue should be resolved and are monitoring the service.
Oct 26, 17:51 EDT
Investigating - Currently - YourMembership customers are encountering a 500 or 504 error when attempting to login. Higher Logic has contacted YourMembership who has confirmed they are investigating the issue. You can confirm via the YourMembership status page: https://yourmembership.status.io/
Oct 26, 11:43 EDT
Resolved - This has been resolved and the service should be running up to date. Please email support if you experience any more significant delays.
Oct 26, 16:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results. All Real Time emails that should have been seen previously will continue to trickle out.
Oct 26, 16:03 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 26, 15:30 EDT
Investigating - We are currently investigating this issue.
Oct 26, 15:10 EDT
Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - YourMembership is currently investigating their Legacy API System. During this investigation, the Legacy API was temporarily disabled in order to resolve the issue as quickly as possible.

This resulted in customers integrated with YourMembership's SSO for their community with the inability to login.

The Legacy API with YourMembership has been re-enabled and customers should be able to login now.

Reported: 11:40AM ET - Time Resolved: 1:32PM ET
Oct 21, 11:00 EDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Resolved - This incident has been resolved.
Oct 15, 08:57 EDT
Investigating - We are currently investigating this issue that is occurring for some (not all) admins.
Oct 14, 15:05 EDT
Oct 14, 2020
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.