All Systems Operational

Community Operational
Marketing Enterprise (Real Magnet) Operational
Marketing Professional (Informz) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Communications Platforms Aug 22, 2025 23:00 - Aug 23, 2025 03:00 EDT

Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.

Products Affected: Higher Logic Informz and Real Magnet (IZ-US, IZ-Canada, RM)

Posted on Jan 02, 2025 - 15:06 EST

Scheduled Maintenance - Online Community Aug 22, 2025 23:00 - Aug 23, 2025 03:00 EDT

Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.

Products Affected:
Online Community Platforms (Online Community & Integrated HL Workspace)

Posted on Jan 02, 2025 - 15:05 EST

Scheduled Maintenance - Communications Platforms Nov 21, 2025 23:00 - Nov 22, 2025 03:00 EST

Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.

Products Affected: Higher Logic Informz and Real Magnet (IZ-US, IZ-Canada, RM)

Posted on Jan 02, 2025 - 15:07 EST

Scheduled Maintenance - Online Community Nov 21, 2025 23:00 - Nov 22, 2025 03:00 EST

Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.

Products Affected:
Online Community Platforms (Online Community & Integrated HL Workspace)

Posted on Jan 02, 2025 - 15:07 EST
Jun 18, 2025

No incidents reported today.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Resolved - This incident has been resolved.
Jun 4, 10:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 09:25 EDT
Investigating - We are currently investigating this issue.
Jun 4, 07:35 EDT