Update -
Update: This maintenance has been postponed. When we have a new date we'll notify affected customers.
Sep 14, 2023 - 14:50 EDT
Scheduled -
This maintenance will impact the ability to access, create and send mailings for subset of our customers. The maintenance is scheduled from 7:00 AM to 7:00 PM EDT (4:00 AM to 4:00 PM PDT and 9:00 PM AEDT to 9:00 AM AEDT on Sunday September 10th).
We notified all customers affected by this maintenance via email on Tuesday, September 5th, 2023.
Please do not worry, anything scheduled during this time will queue up and kick off after the database is back up and running.
Sep 11, 2023 - 09:24 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 02, 2023 - 15:25 EDT
Scheduled -
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.
Products Affected: Higher Logic Informz and Real Magnet (IZ-US, IZ-Canada, RM)
Dec 21, 2022 - 10:21 EST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 02, 2023 - 15:25 EDT
Scheduled -
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.
Products Affected:
Online Community Platforms (Online Community, Workspace 5 & Integrated HL Workspace)
Dec 21, 2022 - 10:25 EST