Higher Logic SSO OAuth Too Many Redirects Issue

Incident Report for Higher Logic Platform

Resolved

This incident has been fully resolved.

For any impacted customers, we will be able to provide a root cause analysis (RCA) in the next 3 business days. We will use your existing support ticket to provide that information.

Posted Jul 17, 2024 - 17:55 EDT

Monitoring

We have implemented a fix for the OAuth SSO too many redirects issues and are monitoring to make sure there are not further issues.

Posted Jul 17, 2024 - 16:34 EDT

Identified

We are experiencing an issue specific to SSO using OAuth through Higher Logic Online Community.

We have identified the problem and are working to implement a fix.

Posted Jul 17, 2024 - 16:17 EDT

This incident affected: Community.