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All Systems Operational
Community
Operational
Marketing Enterprise (Real Magnet)
Operational
Marketing Professional (Informz)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024
No incidents reported today.
Nov 19, 2024
No incidents reported.
Nov 18, 2024
No incidents reported.
Nov 17, 2024
No incidents reported.
Nov 16, 2024
Completed -
The scheduled maintenance has been completed.
Nov 16, 03:01 EST
Nov 16, 03:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:00 EST
Nov 15, 23:00 EST
Scheduled -
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.
Products Affected:
Online Community Platforms (Online Community, Workspace 5 & Integrated HL Workspace)
Dec 26, 10:38 EST
Products Affected:
Online Community Platforms (Online Community, Workspace 5 & Integrated HL Workspace)
Dec 26, 10:38 EST
Completed -
The scheduled maintenance has been completed.
Nov 16, 03:00 EST
Nov 16, 03:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:01 EST
Nov 15, 23:01 EST
Scheduled -
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & Business Continuity (DRBC) process as well as essential to Higher Logic’s ISO 27001 compliance and SOC Type 1 & 2 certifications.
Products Affected: Higher Logic Informz and Real Magnet (IZ-US, IZ-Canada, RM)
Dec 26, 10:42 EST
Products Affected: Higher Logic Informz and Real Magnet (IZ-US, IZ-Canada, RM)
Dec 26, 10:42 EST
Nov 15, 2024
Nov 14, 2024
No incidents reported.
Nov 13, 2024
No incidents reported.
Nov 12, 2024
No incidents reported.
Nov 11, 2024
No incidents reported.
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
No incidents reported.
Nov 7, 2024
No incidents reported.
Nov 6, 2024
Resolved -
This incident has been resolved.
Nov 6, 11:42 EST
Nov 6, 11:42 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 6, 11:28 EST
Nov 6, 11:28 EST
Investigating -
We are currently investigating this issue.
Nov 6, 09:18 EST
Nov 6, 09:18 EST